Online Documentation
Most of our products come with documentation of the API of the libraries plus examples. Online documentation is also available for the following products:
Knowledge Base
For answers to frequently asked questions and workarounds or resolutions of known issues you may check our Knowledge Base.
Sample Code
Sample code is available with your product and is included in the download package. Please check your downloaded product files for more information.
Most of our products come with documentation of the API of the libraries plus examples. Online documentation is also available for the following products:
Knowledge Base
For answers to frequently asked questions and workarounds or resolutions of known issues you may check our Knowledge Base.
Sample Code
Sample code is available with your product and is included in the download package. Please check your downloaded product files for more information.
Email supportMost of our products come with one year free email support. You can also purchase additional support after this first year if required.
To lodge a support incident please send an email to support@acruxsoftware.net or use the contact form below. Usually you get a response on the same day. To speed up the processing of your support query please include all the relevant information and describe the problem, how to reproduce it, attach any code samples and data if available. Acrus Software shall use its reasonable endeavours to answer email support queries raised, but does not guarantee that your queries or problems will be fixed or solved.
Telephone supportEscalated telephone support is available only if the support technician determines that email is insufficient.
Online documentation
Please check the links on the left hand side for access to online documentation, knowledge base articles and more.
Acrux Software provides private consulting services for those needing development help with any of our products. For more information please contact our sales team.
